Many clients get comfort from the fact they can receive Kinectit’s 24/7 support via its Helpdesk as well on-site support when necessary all at a fixed price. Kinectit can provide Kinectit staff on-site with intermediate to senior skill sets for operational or project tasks. Kinectit staff can be used to supplement existing corporate IT resources or to handle tasks as diverse as helpdesk support or database administration.

The Kinectit model ensures clients have access to a large and diverse talent pool of IT technicians when necessary, avoiding the risk of having critical IT systems only known by one individual.